Privacy Policy

Last Updated: 03/09/2026

BRIKZ & BOLT Technical Services LLC (“we,” “us,” “our”) operates the website brikzandbolt.ae (the “Site”). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or contact us through it.

1. Information We Collect

Information you provide directly:

Name, phone number, and email address (via our contact/inquiry form)
Details about the service you’re interested in and your project
Any information you share with us via WhatsApp, phone, or email

Information collected automatically:

Browser type, device type, and general location (via standard website analytics)
Pages visited and time spent on the Site
IP address and cookie data (see Section 4 below)

2. How We Use Your Information

We use the information collected to:

Respond to your inquiries and provide quotes for our services
Contact you regarding your project requirements
Improve our website and services
Send you updates about your inquiry or project, where relevant
Comply with legal obligations under UAE law

We do not sell, rent, or trade your personal information to third parties.

3. How We Share Your Information

We may share your information only with:

Our internal team, for the purpose of responding to your inquiry
Service providers who help us operate our website (e.g., hosting, form processing) — bound by confidentiality
Legal or regulatory authorities, where required by UAE law

4. Cookies

Our Site may use cookies to improve your browsing experience, understand site traffic, and remember your preferences. You can disable cookies through your browser settings, though some parts of the Site may not function as intended if you do so.

5. Third-Party Services

Our Site uses the following third-party tools, each governed by their own privacy policies:

Google Maps — to display our office location
WhatsApp — if you choose to contact us via our WhatsApp button, your conversation is subject to WhatsApp’s own privacy policy
Google Analytics — to understand website traffic and usage patterns

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information only for as long as necessary to respond to your inquiry, fulfill a project, or comply with our legal obligations.

8. Your Rights

Under UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law), you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal exceptions
Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us using the details below.

9. Children’s Privacy

Our Site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

BRIKZ & BOLT Technical Services LLC
📍 BN Complex, Al Muteena, UAE
📞 +971 58 525 2640
✉️ support@brikzandbolt.ae